The customized technology solutions that are offered, are considered to be the most sophisticated in the travel industry.
- Comprehensive web content for cruises, hotels, land vacations and destinations
- Web content optimized for mobile devices
- Online marketing tools and turnkey email marketing programs
- On-demand personalized one-to-one communications between advisors and clients
- State-of-the art technological tools ensure advisors can respond to inquiries as well as proactively manage the customer experience while building their relationship with the customer
PROPRIETARY TOOLS INCLUDE:
SIGNET, OUR MEMBER INTRANET
SigNet is designed with our frontline consultant in mind, giving them access to Signature promotional offers, preferred supplier information, as well as the Signature calendar featuring supplier educational trips and trainings. Signature University is also available, as is SigNet News, our personalized desktop news application that provides consultants with instant access to news posted by Signature as well as supplier news.
Designed to work with ClientBase Res Cards, Client Reach sends customized emails on behalf of the travel consultant to their clients. Clients are sent celebratory wishes for birthdays and reminders to book shore excursions, pre- and post-hotels, travel insurance as well as “Bon Voyage” and “Welcome Home” emails. Each member agency can customize the program to suit their particular company and customer needs.
Cruise Track’s proprietary technology allows Signature travel consultants to stay abreast of all changes for a particular cruise so that they can proactively notify their clients. Using Cruise Track gives the consultant the advantage of an early response time to changes in price or itinerary. And it’s turn-key… tracking and notifications are created automatically based on the ClientBase Res Card information.
POCKET TRAVEL CONSULTANT
Signature’s proprietary mobile app, Pocket Travel Consultant by Axus can be used during the planning stages and while traveling. Signature consultants can create and send vacation itineraries to their clients that can be viewed online via a webpage or offline within the app. Customized with each member’s brand and call-to-action, the app reinforces the consultant-client relationship every step of the way.